Refund & Replacement Policy

Effective Date: August 4, 2026

1. Introduction

At SCALinks, we stand behind the quality of our guest posting and link-building marketplace. Because we deal with third-party publishers, permanent placements, and SEO metrics, this Refund & Replacement Policy outlines exactly what is covered to ensure you always get the value you paid for.

2. Eligibility for Refunds & Replacements

Fully Eligible

  • Failed Indexing: The guest post is not indexed by Google within 30 days of delivery.
  • Removed Links: The publisher deletes the post or removes your link within 12 months.
  • Altered Attributes: A guaranteed DoFollow link is changed to NoFollow/Sponsored.
  • Publisher Rejection: The publisher refuses to publish the content and order is canceled.

Not Eligible

  • Delivered Services: The guest post is live, DoFollow, and successfully indexed.
  • Change of Mind: Buyer requests URL/anchor text changes after the post has been published.
  • TOS Violations: Orders rejected or removed due to illegal, plagiarized, or hidden adult/gambling links.

3. The Replacement Option

Because link building relies on momentum, we offer a Replacement Guarantee as an alternative to a refund. If your link is removed or fails to index, you may choose to have us publish a replacement guest post on a different domain with equivalent or higher Domain Authority (DA) and organic traffic, completely free of charge.

4. How to Request a Refund or Replacement

To submit a request, follow these steps:

  1. Contact our support team at support@scalinks.com.
  2. Provide your Order ID, the target URL, and a clear description of the issue (e.g., "Link changed to NoFollow").
  3. Let us know if you prefer a Refund or a Replacement Placement.
  4. Allow up to 3-5 business days for our team to review your case and coordinate with the publisher.

5. Refund Processing

If you opt for a refund instead of a replacement:

  • The refund will be processed to your original payment method or SCALinks wallet.
  • It may take 5–10 business days for the funds to appear on your bank statement.

6. Changes to This Policy

We may update this Refund & Replacement Policy periodically. Any changes will be posted on this page with the updated effective date.

7. Contact Us

If you have any questions about this Policy or need to file a claim, please contact us:

support@scalinks.com www.scalinks.com